Product recalls impact thousands of companies every year—affecting sales, testing customer relationships and disrupting supply chains. Without the appropriate plan, expertise and systems in place, a recall event can cause irreparable brand damage. Navigating the recall process— from preparation to execution to closeout with regulatory agencies—requires extensive knowledge, proprietary tools, deep experience and proven best practices.
To help manage a crisis with precision, accuracy and skill, ExpertSOLUTIONS partners with customers to deliver a wide range of recall consulting and execution services for numerous industries, including: pharmaceutical, consumer products, appliances, retail, medical devices, health and beauty, automotive unregulated products and many more. These services help customers protect their consumers, revenue, brand and public image.
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February 23, 2015
What Constitutes a Product Defect?
A product defect can occur in a product’s materials, design, contents, construction, finish, packaging, warnings, or instructions. Not all products that present the risk of injury are considered defective, however.Read More
February 4, 2015
Safety Concerns Drive an Increase in Food Recalls
The USDA’s concern over food safety is not unfounded. According to the agency’s annual data, the number of meat and poultry recalls has generally increased over the past decade and the most serious recalls, ones in which there is a reasonable probability that eating the food will cause health problems or death; continue to make up the majority of yearly recalls.Read More
January 14, 2015
CPSC Fines Continue to Increase Yearly – Compliance is Key
The trend of increasing CPSC enforcement is expected to continue in 2015, with the agency taking a tough stance on companies failing to report product safety issues.Read More