Product recalls impact thousands of companies every year—affecting sales, testing customer relationships and disrupting supply chains. Without the appropriate plan, expertise and systems in place, a recall event can cause irreparable brand damage. Navigating the recall process— from preparation to execution to closeout with regulatory agencies—requires extensive knowledge, proprietary tools, deep experience and proven best practices.
To help manage a crisis with precision, accuracy and skill, ExpertSOLUTIONS partners with customers to deliver a wide range of recall consulting and execution services for numerous industries, including: pharmaceutical, consumer products, appliances, retail, medical devices, health and beauty, automotive unregulated products and many more. These services help customers protect their consumers, revenue, brand and public image.
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September 17, 2014
Global Challenges of Medical Device Recalls
While the second quarter of 2014 saw the lowest number of medical device recalls tracked since the second quarter of 2012, it’s important to look beyond the numbers to uncover broader emerging trends. In our second quarter Recall Index, it’s evident that there is a trend toward globalization and increased complexity when it comes to medical device recalls.Read More
September 15, 2014
Recall Compliance Protects Consumers
Court mandated recalls are a serious business and improper recall compliance can impact the business on a number of fronts. Going to jail is perhaps an extreme example – but it happens.Read More
September 10, 2014
Auto Recalls Roll On and On...
With this level of activity, it’s evident that the industry must take a critical look at best practices to see if they could improve recall planning and the way in which they are being executed. Traditionally auto makers have handled recalls in-house, but with these levels, new approaches should be considered.Read More