Product recalls impact thousands of companies every year—affecting sales, testing customer relationships and disrupting supply chains. Without the appropriate plan, expertise and systems in place, a recall event can cause irreparable brand damage. Navigating the recall process— from preparation to execution to closeout with regulatory agencies—requires extensive knowledge, proprietary tools, deep experience and proven best practices.
To help manage a crisis with precision, accuracy and skill, ExpertSOLUTIONS partners with customers to deliver a wide range of recall consulting and execution services for numerous industries, including: pharmaceutical, consumer products, appliances, retail, medical devices, health and beauty, automotive unregulated products and many more. These services help customers protect their consumers, revenue, brand and public image.
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October 28, 2014
Who’s That Knocking?
More and more companies are using the power of social media to work in their favor during the recall process. Social media is a great tool to help reinforce regulatory compliance procedures during a recall, notify affected parties, control the conversation around the product and even boost public perception of a brand.Read More
October 15, 2014
Stericycle Scholarship Recipients Strengthen Their Industry Knowledge
Product safety has always been a moving target. Changing regulatory requirements and the globalization of the supply chain combine to create an array of ever-evolving complexities. Staying abreast of these challenges was the focus of the recent Advanced Product Safety Management course held at Saint Louis University.Read More
October 15, 2014
Consumer Recalls Are No Treat
Every year, Halloween recalls receive a lot of media attention. Each year, supply chain professional’s work to bring candy, costumes, pumpkins, and more to consumers. Halloween means big business for many in the industry and you can bet that manufacturers and suppliers have been busy prepping for October 31 over the last couple of months.Read More